Due to the nature of digital products, we cannot issue a refund once the files have been downloaded.
However, we will consider granting a refund that meets specific internal criteria (e.g. duplicate order), and will grant refunds at our discretion.
Nothing herein grants an obligation to issue a refund. However, we will do everything possible to ensure you are happy with your purchase!
Please feel free to contact us with any questions or concerns you may have.